A Smith.ai alternative that leaves you more time for the job
You want the caller helped, the right details collected and the appointment arranged. You do not want every enquiry turning into another job for you.
Infercall handles routine inbound questions, qualifies enquiries and books appointments through supported calendars. Its US Standard plan is US$49 a month for 500 minutes. That makes it a lower-cost paid option than Smith.ai AI Pro for the short, regular calls many service businesses receive.
Hear your Infercall receptionist
What does a normal month of calls cost?
Take 75 billable calls lasting three minutes each: 225 minutes in total. Those minutes fit inside Infercall US Standard's US$49 allowance. Smith.ai AI Pro's 75-call plan is US$150. Smith.ai AI Free also costs US$150 at that call count, because 50 calls fall outside its free allowance at US$3 each.
If you receive no more than 25 calls a month, Smith.ai's free AI allowance is cheaper than a paid Infercall plan. If your calls are unusually long, per-call billing may also suit you better. For the illustrated routine workload, Infercall costs less without requiring you to buy a staffed reception service.
US monthly prices checked 12 October 2026. The example excludes tax, optional services and separately billed transfer activity.
| Plan | Monthly subscription | Included usage | Beyond the allowance |
|---|---|---|---|
| Infercall US Standard | US$49 | 500 minutes | Prepaid additional-minute blocks |
| Smith.ai AI Free | US$0 | 25 calls | US$3 per call |
| Smith.ai AI Pro | US$150 | 75 calls | US$2.50 per call |
| Smith.ai human-first Starter | US$300 | 30 calls | US$11.50 per call |
Infercall includes one phone number; extra numbers cost more. Smith.ai's AI Pro plan adds dedicated onboarding and live support. Its human-first plans are a separate staffed service, with appointment booking listed at US$1.50 per call. AI scheduling is included among its AI service's core features.
Get the enquiry handled while you work
An owner in the middle of a service visit should not need to stop to answer a routine question. Give Infercall the services you offer, the areas you cover and the information you need from a new customer. It can explain the service and ask the useful questions while you finish the work in front of you.
When the caller is ready to arrange an appointment, Google Calendar can receive the booking during the conversation. If you use Calendly, Infercall supplies a scheduling link instead. Your choice of connection determines that booking step; see the supported options.
Calls that need a person can be transferred to you or your nominated team. Recordings and transcripts keep the details available afterwards.
The important difference: whose team handles exceptions?
Infercall lets you decide which enquiries it handles and which should come to your people. It does not supply an outsourced team of human receptionists.
Smith.ai advertises live-agent escalation from its AI service and also sells human-first answering. If you need an outside receptionist to handle complex conversations rather than transfer them to your team, that can be a reason to choose Smith.ai. If the need is everyday questions, qualification and suitable bookings at a lower paid monthly cost, choose Infercall.
Hear your own business, not a generic sales demo
Start with your website, review the business information and hear how Infercall handles your enquiries. Try a service question and an appointment request. You can judge the answers before forwarding your business number.
You can keep that existing number using your carrier's forwarding options. A paid plan and the applicable phone-number requirements are needed before Infercall takes customer calls. See the forwarding guide.
Common questions
Is Infercall cheaper than Smith.ai?
For the 75-call, 225-minute example above, Infercall US Standard is US$49 and Smith.ai AI Pro is US$150. Smith.ai's free allowance wins on subscription cost for up to 25 calls. Longer conversations, plan features and extra services can change the best fit.
Does Infercall make outbound calls?
No. It handles inbound voice calls. If you need an outside service to ring leads back or make follow-up calls, choose one with that outbound service.
Are these the Australian prices?
No. This is a US comparison in US dollars. Infercall's Australian Standard plan is A$49 for 300 minutes; UK Standard is £49 for 500 minutes. See regional plans.
Sources
Infercall pricing · Smith.ai AI pricing · Smith.ai human-first pricing.