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THE INFERCALL PRODUCT

Your tools.
Working together.

Give your receptionist a way to move the enquiry forward. Explore supported booking, customer-context and business-information connections.

Explore the product

INTEGRATIONS · YOUR BUSINESS DOESN’T LIVE IN ONE PLACE

Your calendar.
Your customers.
Less passing things on.

Give the conversation a way to do something useful. Connect a supported calendar or customer system (CRM), choose the actions it can use, and keep control of the permissions.

A caller asks for Thursday
InfercallinfercallUnderstands the request
Google CalendarAppointment created

A request becomes an appointment.

Connect a supported calendar so the receptionist can create an appointment.

Google CalendarSquare

Calendly is different: it creates a scheduling link for the caller to finish booking. SuiteDash appointment requests need team confirmation and remain beta. Mindbody needs booking-enabled credentials; an API key alone is not enough.

Connect the tools you use.

01

Connect the right account.

Connect your account in the dashboard’s integrations area and review the access it requests.

02

Choose what Infercall handles.

Choose the business rules, appointment types and handover process. Google Calendar creates appointments. Calendly creates a scheduling link.

03

Check your first booking.

Check a representative enquiry and its outcome before connecting customer calls.

Google Calendar

Available
Appointments

Create appointments in your Google Calendar during the conversation.

Choose the calendar, appointment types and booking times in setup.

Setup notes for Google Calendar

Square

Available
Appointments

Create appointments in Square and look up customer information.

Appointment booking needs Square booking access and the relevant location and service settings.

Setup notes for Square

Mindbody

Setup confirmation required
Appointments

Access Mindbody business and member information. Appointment creation needs booking-enabled credentials.

An API key alone is not enough to enable appointment creation. Contact us to confirm booking access for your account.

Setup notes for Mindbody

Calendly

Available
Appointments

Create a scheduling link for the caller to complete their booking in Calendly.

A link is not a confirmed appointment. The caller completes the booking in Calendly.

Setup notes for Calendly

SuiteDash

Beta
Customer records

Look up contacts and save follow-up work or appointment requests as notes in SuiteDash.

Appointment requests need confirmation from your team. Infercall does not create a confirmed SuiteDash booking.

Setup notes for SuiteDash

Vagaro

Beta — setup confirmation required
Salon and wellness systems

A beta connection for Vagaro business information. Contact us to confirm the supported setup for your account.

Self-service appointment booking is not currently supported. Do not rely on this connection for availability, booking changes or cancellations.

Setup notes for Vagaro

Boulevard

Beta — setup confirmation required
Salon and wellness systems

A beta connection for Boulevard business information. Contact us to confirm the supported setup for your account.

Self-service appointment booking is not currently supported. Do not rely on this connection for availability, booking changes or cancellations.

Setup notes for Boulevard

Google Sheets

Available
Customer records

Save caller details, leads and notes in a Google Sheet.

Choose the spreadsheet and map the information to the columns you want to use.

Setup notes for Google Sheets

Gmail

Beta
Email

Prepare customer replies and follow-up emails for you to review and send from your business Gmail account.

Review customer replies before sending. This connection has sending access only; it does not read or search your Gmail inbox.

Setup notes for Gmail

HubSpot

Available
Customer records

Look up contacts and create follow-up tasks in HubSpot.

Access depends on the permissions granted to your HubSpot private app.

Setup notes for HubSpot

Salesforce

Available
Customer records

Look up customers, create leads and log call outcomes in Salesforce.

Access follows the permissions of the Salesforce account you connect.

Setup notes for Salesforce

Zoho CRM

Available
Customer records

Look up contacts and create leads in Zoho CRM.

Access follows the permissions of the Zoho CRM account you connect.

Setup notes for Zoho CRM

Stripe

Available — lookups only
Payments

Look up customers and payment history in Stripe.

Infercall's Stripe tools look up information; they do not take payments or issue refunds. The connection currently requests read and write permission from Stripe.

Setup notes for Stripe

ServiceM8

Available
Jobs and quotes

Create a job in ServiceM8 with the caller's details and the work they need.

Creating a job does not assign a technician or confirm their arrival time.

Setup notes for ServiceM8

Simpro

Available
Jobs and quotes

Create a job in Simpro with the customer information and work details collected in the conversation.

Creating a job does not schedule or dispatch a technician.

Setup notes for Simpro

Xero

Available
Jobs and quotes

Prepare a draft quote in Xero for your team to review.

Uses a Xero Custom Connection. Quotes remain drafts; this does not send a quote or collect payment.

Setup notes for Xero

Fresha

Setup unavailable
Not currently available

The public-business-information beta is not currently available to set up.

No appointment access, client records, live availability, booking changes or cancellations.

Setup notes for Fresha

Zapier

Setup unavailable
Not currently available

New Zapier connections are not currently available to set up in Infercall.

Do not create a new connection from this guide. Existing configurations are unchanged.

Setup notes for Zapier

Custom Webhook

Setup unavailable
Not currently available

New custom webhook connections are not currently available to set up in Infercall.

Do not create a new connection from this guide. Existing configurations are unchanged.

Setup notes for Custom Webhook

First, show us your business. Then choose the connections and actions that fit the way you work.

Start with your website
AI Receptionist Integrations | Infercall