Integrations
Connect the tools your business uses, and choose what your receptionist handles. Some connections create appointments or record work; others provide information, prepare a reply or create a booking link. See what each connection does below.
How Integrations Work
Start in Dashboard → Integrations. Choose the provider, review its access requirements and connect the account you use for your business. The setup notes below explain any extra requirements or limits.
Integration Catalogue
Google Calendar
AvailableCreate appointments in your Google Calendar during the conversation.
Choose the calendar, appointment types and booking times in setup.
Setup notes
Choose Google Calendar in Dashboard → Integrations, connect your Google account, then select the calendar and receptionist that should use it.
Square
AvailableCreate appointments in Square and look up customer information.
Appointment booking needs Square booking access and the relevant location and service settings.
Setup notes
Choose Square in Dashboard → Integrations and connect your Square account. Review the account access and configure the booking location and services.
Mindbody
Setup confirmation requiredAccess Mindbody business and member information. Appointment creation needs booking-enabled credentials.
An API key alone is not enough to enable appointment creation. Contact us to confirm booking access for your account.
Setup notes
Contact support@infercall.com to confirm your Mindbody API and site access before enabling bookings.
Calendly
AvailableCreate a scheduling link for the caller to complete their booking in Calendly.
A link is not a confirmed appointment. The caller completes the booking in Calendly.
Setup notes
Choose Calendly in Dashboard → Integrations, connect your account and choose the appointment types your receptionist should use.
SuiteDash
BetaLook up contacts and save follow-up work or appointment requests as notes in SuiteDash.
Appointment requests need confirmation from your team. Infercall does not create a confirmed SuiteDash booking.
Setup notes
Choose SuiteDash in Dashboard → Integrations and enter your Secure API public ID and secret key in the format shown. Review the connection and choose the receptionist that should use it.
Vagaro
Beta — setup confirmation requiredA beta connection for Vagaro business information. Contact us to confirm the supported setup for your account.
Self-service appointment booking is not currently supported. Do not rely on this connection for availability, booking changes or cancellations.
Setup notes
Contact support@infercall.com before connecting Vagaro. Provider API access is required.
Boulevard
Beta — setup confirmation requiredA beta connection for Boulevard business information. Contact us to confirm the supported setup for your account.
Self-service appointment booking is not currently supported. Do not rely on this connection for availability, booking changes or cancellations.
Setup notes
Contact support@infercall.com before connecting Boulevard. Provider API access is required.
Google Sheets
AvailableSave caller details, leads and notes in a Google Sheet.
Choose the spreadsheet and map the information to the columns you want to use.
Setup notes
Connect Google Sheets in Dashboard → Integrations. Choose or create a spreadsheet, review its columns, map the information and choose the receptionist that should use it.
Gmail
BetaPrepare customer replies and follow-up emails for you to review and send from your business Gmail account.
Review customer replies before sending. This connection has sending access only; it does not read or search your Gmail inbox.
Setup notes
Choose Gmail in Dashboard → Integrations and connect your business Google account. Grant sending access, then review prepared replies before sending them.
HubSpot
AvailableLook up contacts and create follow-up tasks in HubSpot.
Access depends on the permissions granted to your HubSpot private app.
Setup notes
Choose HubSpot in Dashboard → Integrations and enter your private app access token. Review the connection and choose the receptionist that should use it.
Salesforce
AvailableLook up customers, create leads and log call outcomes in Salesforce.
Access follows the permissions of the Salesforce account you connect.
Setup notes
Choose Salesforce in Dashboard → Integrations, connect your Salesforce account and choose the receptionist that should use it.
Zoho CRM
AvailableLook up contacts and create leads in Zoho CRM.
Access follows the permissions of the Zoho CRM account you connect.
Setup notes
Choose Zoho CRM in Dashboard → Integrations, connect your Zoho account and choose the receptionist that should use it.
Stripe
Available — lookups onlyLook up customers and payment history in Stripe.
Infercall's Stripe tools look up information; they do not take payments or issue refunds. The connection currently requests read and write permission from Stripe.
Setup notes
Choose Stripe in Dashboard → Integrations and connect your Stripe account. Review the requested permissions before authorising access.
ServiceM8
AvailableCreate a job in ServiceM8 with the caller's details and the work they need.
Creating a job does not assign a technician or confirm their arrival time.
Setup notes
Choose ServiceM8 in Dashboard → Integrations, enter your ServiceM8 API key and review the connection. Choose the receptionist that should create jobs.
Simpro
AvailableCreate a job in Simpro with the customer information and work details collected in the conversation.
Creating a job does not schedule or dispatch a technician.
Setup notes
Choose Simpro in Dashboard → Integrations. Enter your client ID, client secret, build URL and company ID, check the connection and choose the receptionist that should create jobs.
Xero
AvailablePrepare a draft quote in Xero for your team to review.
Uses a Xero Custom Connection. Quotes remain drafts; this does not send a quote or collect payment.
Setup notes
Choose Xero in Dashboard → Integrations. Enter your Custom Connection client ID, client secret and tenant ID, check the connection and choose the receptionist that should prepare drafts.
Fresha
Setup unavailableThe public-business-information beta is not currently available to set up.
No appointment access, client records, live availability, booking changes or cancellations.
Availability notes
Contact support@infercall.com for availability. There is no supported self-service setup at present.
Zapier
Setup unavailableNew Zapier connections are not currently available to set up in Infercall.
Do not create a new connection from this guide. Existing configurations are unchanged.
Availability notes
Contact support@infercall.com if you need help with an existing configuration.
Custom Webhook
Setup unavailableNew custom webhook connections are not currently available to set up in Infercall.
Do not create a new connection from this guide. Existing configurations are unchanged.
Availability notes
Contact support@infercall.com if you need help with an existing configuration.
Troubleshooting
- Make sure you're signing in with the correct account.
- Verify the API key hasn't expired or been revoked in the provider's dashboard.
- Check that your subscription with the provider is active.
Contact support@infercall.com if you need help with an existing configuration.